Our Mission / Our Team

Inspired by unique boutique hotel experiences, our Australian owners believe our guests should always feel welcomed as family and return home with a truly memorable and unique experience on the mountain. Boutique but not pretentious, with a sense of humor, not so serious, and fun times are at the top of our owners' list. Chateau Big Bear has been reinvented as a destination in itself, offering plenty of activities for the whole family both on and off the property. Clean, comfortable rooms, communal spaces for gatherings, and friendly hosts await your arrival.

Meet Our Founders & Friendly Team

In 2021, an Australian family based in California acquired Chateau Big Bear, revitalizing the property to meet today’s elevated visitor standards. With a touch of Australian playfulness, the new owners have reimagined the property’s storied legacy, blending opulence with a fresh, welcoming vibe. More than a simple remodel, the owners and team bring passion, energy, and care to every detail, ensuring an exceptional experience for all who visit Chateau Big Bear.

founder's family

hands in a huddle

 

Our team is carefully selected with guest service as a priority. We are proud of our team; they work hard to ensure a smooth-running operation and a great guest experience. While we all make mistakes and sometimes things beyond our control happen on the mountain, we will always do our best to make any unacceptable situation better.

 


 

History of Chateau Big Bear

Throughout the hotel, you will find art pieces playfully depicting aristocratic animals that once occupied the property. This urban myth dates back to 1987 when the hotel was established by its European founders. They adorned the Chateau with millions of dollars worth of art and hosted operas and extravagant events for their aristocratic Californian and international friends. It is said that the local wildlife took on human form and cursed the hotel owners for taking over their land. Inspired by this story, our free-spirited Australian owners have embraced the playfulness and broken the curse by paying homage to the mountain's wildlife as equals to us and our visitors.

Read More About it Here

 


 

Contact Us at Chateau Big Bear

909-866-6666 - Direct
Chateau Big Bear
42200 Moonridge Road
Big Bear Lake, CA 92315